Privacy Policy

This privacy policy explains how LL Therapies handles personal information when you visit this website or email Louisa to ask about counselling or hypnotherapy services.

Who This Policy Applies To

This policy applies to visitors to lltherapies.com and people who contact LL Therapies about counselling or hypnotherapy services.

Information You May Provide

You may choose to provide information such as your name, email address, phone number, appointment preferences, and a brief message about what you would like support with. Please avoid sending detailed clinical information by email.

How Information Is Used

Information is used to respond to enquiries, arrange appointments, provide counselling or hypnotherapy services, manage records, and meet professional or legal obligations.

Appointments And Third-Party Services

If LL Therapies later uses an external appointment or contact service, that service may process information according to its own privacy policy. LL Therapies will only use the information needed to manage appointments or respond to enquiries.

Website Analytics

This website can use Google Analytics to understand basic website usage, such as pages visited and general traffic patterns. Google Analytics is only loaded if you accept analytics cookies. Analytics information is used to improve the website and does not replace confidential therapy records or enquiry notes. LL Therapies does not use analytics to identify you, and analytics does not collect therapy or enquiry details.

Cookies And Similar Technologies

This website uses essential storage to remember your cookie choice. This simply means the website can remember whether you accepted or rejected analytics cookies, so you are not asked the same question on every page.

With your permission, LL Therapies also uses simple analytics cookies to understand how people use the website, which pages are useful, and where the website could be clearer. This information is used to improve the website.

Analytics is not used by LL Therapies to identify you, and it does not collect therapy, enquiry or appointment details. The analytics service used is Google Analytics, which is only loaded if you choose to accept analytics cookies. If you reject analytics cookies, Google Analytics will not be loaded by this website.

You can change your choice at any time by using the Cookie settings link on the website. If you reject analytics after previously accepting it, the website will also try to remove existing Google Analytics cookies from your browser.

Confidentiality

Counselling and hypnotherapy enquiries are treated with care and confidentiality. Confidentiality may be limited where there is a legal, safeguarding, professional, or serious-risk reason to share information.

How Long Information Is Kept

Information is kept only for as long as needed for the purpose it was collected, or as required for professional, insurance, regulatory, or legal reasons.

Your Rights

You can ask to access, correct, or delete personal information held about you, subject to professional and legal record-keeping requirements.

Contact

For privacy questions, contact Louisa at louisa@llhypnotherapy.com. You can also visit the contact page, read about fees and sessions, or return to services offered.